Heatmap of responses

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Responses by Economic Region (as defined by the 2016 Census)

Responses

20 questions were posed as part of this exercise. These are summarized below.
For some questions, all responses were added.
 

1. Choose your language / Choisissez votre langue

English 1256
français 471
NA 2

3. Other than this, when was the last time you contacted or were contacted by a Measurement Canada representative?

NA 1269
1 to 2 years 135
6 months to 1 year 122
2 to 5 years 85
Within the last 6 months 72
Greater than 5 years 46

Note the significant amount of people who completed the survey but chose not to respond to this question. The graph below shows the proportion of the counts excluding the NA’s

4. As defined in the Weights and Measures Act, TRADE is considered as: The selling, purchasing, exchanging, consigning, leasing or providing of any commodity, right, facility or service on the basis of measure and includes the business of providing facilities for measuring. Does this definition apply to the transactions occurring in your business?

Yes 1642
No 69
NA 18

5. An authorized service provider (ASP) is an organization recognized by Measurement Canada to inspect and certify measuring devices. All ASPs must complete training and meet strict criteria before they can do so. Who do you use to inspect your devices?

No one / Don’t know 118
Measurement Canada (MC) 291
Authorized Service Provider (ASP) 1400
NA 17

6. For the purposes of this survey, REMOTE LOCATION is defined as: A business that is not easily accessible and therefore provides challenges and/or prohibitive costs for testing the device, including distance, transportation of test equipment or handling of test product. Does your business fit this definition of a remote location?

Yes 908
No 791
NA 30

7. Please describe your principal business line(s)

Temporarily removed these responses

8. What type of weighing (scales) or measuring devices (petroleum dispensers, metering devices or other) do you use in trade? Please check all that apply.

Note that 21 entries remain to be categorized

Scale 1033
Fuel Dispenser 758
Bulk Liquid Meter 243

9. When operational, please estimate how may times a day that you measure product using any / all of the devices listed above?

Greater than 25 transactions a day using a measuring device 932
0 to 5 times a day 360
11 to 25 times a day 219
6 to 10 times a day 166
NA 52

10. Are there other establishments in your trade sector, or with the same device types, that operate in the same general area as your establishment?

Yes 1163
No 537
NA 29

11. Do you trade in the following sectors (please check all that apply)

Note that 75 entries remain to be categorized

Retail Petroleum 826
Retail Food 730
Mining 21
Grain and Field crops 270
Forestry 116
Fishing 79
Downstream Petroleum 79
Dairy 46

12. At the present time, device owners are required to have their scales, gas pumps and other weighing and measuring equipment inspected within a prescribed mandatory inspection frequency in eight sectors: dairy, downstream petroleum, fishing, forestry, grain and field crops, mining, retail food, and retail petroleum. Are the devices you operate inspected within the required frequency?

Yes 1584
No 48
Maybe / I don’t know 90
NA 21

13. Describe what procedures (if any) you have to check that your devices are accurate and how often?

Temporarily removed these responses

14. What obstacles have you faced when trying to get your devices inspected?

Note that 116 entries remain to be categorized

Transportation challenges 156
Seasonal operations 275
No ASP available to inspect my device 216
Inspection challenges 116
Cost prohibitive 388
ASP unwilling to travel to my location 191

15. Is your device is portable and therefore possible to send away for inspection?

Portable but I do not send it away. 315
Portable - I send it away for repairs and/or certification. 191
Not portable 1252
NA 49

16. As part of this study, we’d like to know your concerns and recommendations for ensuring devices in remote locations meet the regulatory requirements for mandatory re-verification. Please let us know of any other considerations that you feel are important. (eg. time between inspections, costs, availability of ASP)

Temporarily removed these responses

Items 17, 18, and 19 skipped (in this report) as they contain personal information

20. Would you like a Measurement Canada Official to contact you regarding this feedback?

No 1373
Yes 300
NA 56